Guest Reviews

Quad Club - COVID-19 Policies & Procedures

We have revised the operating procedures in our Quad Wellness & Spa in response to COVID-19, with enhanced cleaning regimes and thorough staff training to ensure your return is as stress-free as possible.

With the Club reopening on 25th July, we welcome your business! Enjoy pampering Spa Treatments and use of our extensive facilities such as the 19m Pool, Indoor & Outdoor Jacuzzis, Sauna & Steam Room and Large Gym. Book a Spa Day or Spa Break with loved ones for some well-needed downtime.


  • Operating as walk-ins as normal, where staff have been trained to regulate numbers. Should you wish to check capacities prior to your arrival, please call us.
  • Enhanced and frequent cleaning regimes across all areas of the Spa.
  • Hand sanitiser stations available on entrance and exit. Please wash your hands as often as possible.
  • Guests requested to change into swimwear before entering the Spa, but changing rooms will still be available.
  • Mats and signage to help guests remain 2m apart, with Team Members on hand to support this.
  • Guests required to bring their own towels, but these can be provided upon request for single use only.


  • ​Max capacity of 3 people at a time in Sauna, Steam Room, and Jacuzzis, with a time limit of 15 minutes per use.
  • Controlled Pool facilities with 6-8 swimmers per lane with 5m spacing - the 2 outer lanes only available for use.
  • Every alternate Pool Lounger available for use, with additional Loungers available on the Outdoor Deck.


  • ​Every alternate machine in the Gym available for use.
  • Guests encouraged to maintain distance and wipe down surfaces after use.
  • Reduced class numbers with social distancing squares on the floor. 
  • Guests required to change into exercise clothing prior to arrival.
  • Enter the studio via the normal entrance and exit via the fire door to avoid congestion. 


  • ​As per government guidelines, no facial treatments will be available.
  • Staff will be provided with PPE during Treatments and rooms will be thoroughly cleaned before and after each client.
  • Guests are requested to shower before Treatments.